STARS Information
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STARS Information
The Caltrans Single-Trip Application and Routing System (STARS) is an automated method for customers to obtain single trip oversize/overweight transportation permits. Permit users are eligible to receive the STARS software.
Through the Internet, STARS customers submit single-trip applications with pre-cleared routes to Caltrans for review and approval. The STARS program significantly improves turnaround time for customers and streamlines Caltrans application processing. Caltrans permit writers can accept or deny applications with a single mouse click, and immediately return the processed application.
Several States have similar programs that allow the customer to submit and pre-route Permit applications through the Internet.
The pre-routing feature has been a significant advantage to both the customer and the State’s DOT operations by reducing the permit processing time.
STARS Program Features:
- Batch processing to streamline the handling of multiple applications;
- Templates to provide quick set up, easy editing and minimized redundant vehicle data entry;
- Route clearing to provide current route restrictions based on vehicle dimensions, list detours, and enhance accuracy;
- Printable approved permits and reports for the customer's printer – not on fax machine; and,
- Security to protect customer's privacy.
STARS Customer Requirements:
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A Caltrans debtor account.
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Pentium Class PC with a minimum of 32MB RAM, and 50MB of free disk space.
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MS Access '97 or Access 2000
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MS Windows '95 or better.
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56k BPS modem or better, and Internet access.
Establishing a debtor account:
Customers interested in participating in the STARS program should contact either of the Regional office managers to apply for a Caltrans debtor account, if one does not already exist.
Once the debtor account has been established, call Joeliezia Kong at (916) 445-7496, and she will help you through our web site and the process of downloading the necessary software. The initial downloading of the program files will take about an hour over dialup modem and an additional hour to setup, configure, and have ready to submit Permit applications.
Permit applications submitted through the STARS program are processed identically to the normal faxed in applications, except that because the Permit applications are pre-routed by the customer – processing has been greatly simplified for the Permit Writer. In addition, STARS Permit applications are submitted with more accurate and reliable information.
This is because the customer data entry screens provide constraints that help to minimize errors, although Permit writers can also correct and/or modify the Permit application.
STARS Permit fees are the same as the current single-trip permit, $16.00, and billed on a monthly basis through the Caltrans debtor account.