Depending on the issue, you may wish to ask for the District Traffic Engineer or the Planning representative. If the issue is still in the conceptual stage contact our Regional Planner. If the issue concerns encroachment permits or safety concerns contact the Traffic Engineer. If it’s a commercial or developer proposal/issue contact the Local Lead Agency (i.e. County or City Planning Department) who will work with Caltrans’ Local Development Review (LDR) coordinator in Planning.
If inquiries relate to a Caltrans project already under development (i.e., in environmental, design, or construction stage), you should ask for the Program/Project Manager.
If inquiries relate to local projects and/or grant programs such as Transportation Enhancement Activities (TEA), Safe Routes to School, etc. contact Local Assistance.
We suggest that interest groups involve their City, County, or Local Transportation Commission Officials, perhaps prior to involving Caltrans, depending on the issue. If your City Council member or County Supervisor shares your concern, there will be a stronger basis for pursuing a project.
Agencies and interest groups should involve Caltrans early in any planning efforts that could result in proposals to change the State highway. It’s better to involve Caltrans at the “problem identification stage” rather than after, at the “solutions stage.” Caltrans can help further define the problem, and identify and evaluate alternative solutions. The right solution in one deficiency is often not the same for another.
You should recognize that in November 2001, Caltrans adopted a policy on “Context Sensitive Solutions” which emphasizes the need to use flexibility in reaching the right solution within context of a given setting.
It is critical that broad consensus be reached on solutions that affect a community to assure they are best for the whole community. This should be sought cooperatively by local agencies and Caltrans. Projects need to be consistent with long-term community visions and transportation plans.
In assessing the viability of options, early consideration must be given to: source of funding; responsibility for construction and maintenance; ease of maintenance; transit needs; impacts on other affected routes; and impacts on safety and traffic operations. Caltrans is especially interested in opportunities to improve safety on State highways; with emphasis given to issues involving pedestrians, bicycles, and the disabled.
It is important to us that you receive quality service. If you don’t get the attention you deserve, you may wish to contact the Caltrans District 9 Director, or one of his Deputies: