Americans with Disabilities Act (ADA) Infrastructure Program

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The California Department of Transportation (Caltrans) does not discriminate on the basis of disability in its hiring or employment practices; in providing equal access to its programs, services and activities; or in its treatment of individuals.

One of the California Department of Transportation's (Caltrans) goals is System Performance:  "Utilize leadership, collaboration and strategic partnerships to develop an integrated transportation system that provides reliable and accessible mobility for travelers.“  In support of this goal, Caltrans created the ADA Infrastructure Program.

The objective of the ADA Infrastructure Program is to ensure that Caltrans' facilities are made accessible to persons with disabilities

Online Services

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Report Access Barrier or Grievance

To report an access barrier such as a missing curb ramp, a sidewalk that is too narrow for wheelchairs to pass, a lack of detectable warnings for vision impaired individuals, inaccessible pedestrian push buttons at traffic signals, etc., that are on the State Highway System infrastructure contact us at (866) 810-6346 or submit an ADA Access Request online: 

ADA programs, services and activities not related to the State Highway System infrastructure are addressed by the Caltrans Office of Business & Economic Opportunity (OBEO):

Caltrans ensures that no person with disabilities in the state of California is excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in Caltrans programs, policies, activities, and services. Caltrans is committed to working with its partners to identify and address issues with pedestrian accessibility in its infrastructure.

In accordance with Title II of the Americans with Disabilities Act of 1990, Caltrans has designated a Statewide ADA Coordinator who is responsible to coordinate ADA compliance across the State.

Caltrans ADA Coordinator

Linda Madden
Phone: (office): (916) 324-1058

Statewide Alerts and Other Information

Contact Information

Physical Address:

California Department of Transportation
ADA Infrastructure Program
1823 14th Street
Sacramento, CA 95811

Mailing Address:

California Department of Transportation
ADA Infrastructure Program
1120 N. Street, MS 48
Sacramento, CA 95814

Acting ADA Program Manager:

Elizabeth Dooher
Phone (office): (916) 324-0453
Phone (cell): (916) 502-2615

General Information:

Phone: (866) 810-6346 (Toll Free)
Local: (916) 324-1999 (Local)
TTY: 711
Email: ADA Compliance Office

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