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Caltrans Goal - Stewardship and Efficiency - Performance Target: approve or deny 95 percent of the accepted encroachment permit application packages within 30 calendar days.
As part of the Caltrans' continuous effort to improve its services, a multi-disciplinary team studied the current encroachment permit process and recommended the changes below to achieve the performance target.
Effective May 1, 2019, Caltrans will be following the new recommended process of accepting only complete Encroachment Permit Application Packages. Each package will be screened for completeness using the appropriate checklist:
Caltrans' Timeline for processing Encroachment Permit Application Packages (EPAP)
1. Submittal: Every EPAP submittal must be screened by a Permit Engineer before it is accepted.
2. Pre-Screen: A Pre-EPAP-Submittal-Conference is required if an EPAP is considered as high-impact (e.g., Signal Lighting, Commercial Development, Landscape work on Conventional Highways and Freeways).
3. Screen: Accept or return the EPAP within 4 business days from the date of submittal.
4. Review: Provide applicant with a list of additional information and/or document(s) required to process the EPAP within 14 calendar days from the date of submittal.
5. Response: Deny EPAP if applicant does not provide requested revisions, information and/or document(s) within 10 calendar days.
6. General: Approve or deny EPAP within 30 calendar days.