Technical Assistance & Consultation
What We Provide
We provide technical support for the Census Transportation Planning Package (a dissemintation of Census transportation products) and for the California Department of Motor Vehicles (DMV) License Survey. We process district service requests for DMV vehicle registration information and we provide technical and analytical support for the vehicle license plate survey. As with all studies and reports, questions come up about how the data was collected and reported. We provide information about the origin of the reports and possible ways to use the information while keeping the customers' needs in mind.
Our MISSION
Our mission is to provide a prompt and accurate response to questions our customers may have about the Census Transportation Planning Package and the California DMV License Survey. We strive to be helpful and responsive to all of our customers, both within State agencies and our partners outside of the state.
Who will Use Technical Assistance or Consultation?
We assist California Department of Transportation planners in the districts and in headquarters divisions with technical assistance and consultation. We will also assist and consult with Metropolitan Planning Organizations (MPOs) and in the Regional Transportation Planning Agencies (RTPAs) as their needs arise.
Performance Objectives
We are constantly reviewing our processes and looking for opportunities to improve what we do. Some of the key areas we look at are:
- Timely dissemination of current Census information for funding allocation and urban/rural boundary designation;
- On-time delivery of DMV vehicle owner address information to Districts, RTPA's, and MPO's in order for them to conduct mail-out travel serveys for travel studies and pormotion of transit programs;
- Automating our processes to access data and distribute information to our customers more efficiently, and
- Maintaining better contact with our customers to identify requirements for obtaining results which will meet their data needs more closely.