TMC Standardization Plan


TMC Operational Procedures
All Districts


District 03 - Sacramento
Incident Management
Operations Procedure Description
Assist DCC with dispatch of Maintenance staff for minor incidents
Coordinate with Caltrans and CHP field personnel for incident information and updates (via radio, pager, cell phone)
Coordinate with Local Agencies
Coordinate with other (urban/regional) TMCs, CT, and CHP
Coordinate/Update Incident Scene Activities with TMT
Dispatch District Traffic Managament Teams (TMT) for major incidents
Executive Notification of Incidents
Input/Update CHP CAD Media Bulletin
Monitor CHP CAD for Incidents
Monitor Traffic Flow for Incidents
Notify CHP Dispatch for incidents requiring CHP assistance
Notify District Communications Center (DCC) on incidents requiring Caltrans assistance
Update local California Highway Information Network (CHIN) messages via phone
Other Operations
Operations Procedure Description
Coordinate Service Inquiries with other Caltrans units
Participate in statewide Caltrans Coordination Committee Activities
System Administration
Operations Procedure Description
Generate graphics and Maps of Equipment Locations
Maintain Equipment List
Maintain Inventory Maps of Equipment Locations
Obtain Supplies
Process Bills/Invoices
System Management
Operations Procedure Description
Coordinate Repair of Off-line Equipment and Communications
Develop and maintain detour/alternate route maps
Perform Routine Testing of Field Equipment (CCTV, CMS, HAR, etc.)
Traffic Management
Operations Procedure Description
Assist District Traffic Manager by creating/updating Construction/Maintenance Lane Closures Log
Assist FSP Contract Administration
Assist Special Event Traffic Management
Assist with Media coordination/provide Traveler Information via media (FAX, phone, live Broadcasts, CCTV Images, etc.)
Deploy CMS/PCMS Messages
Deploy HAR Messages
Deploy Ramp Meter Controls
Disseminate Construction/Maintenance Lane Closure Log to requesting agencies (FAX)
Maintain daily Construction/Maintenance Lane Closure Log
Maintain TMC Activity Log
Monitor Freeway Traffic Flow - CCTV Cameras
Monitor Freeway Traffic Flow - System Map/vehicle sensors
Prepare/review Traffic Management Plan for major highway projects
District 04 - San Francisco Bay Area
Incident Management
Operations Procedure Description
Assist DCC with dispatch of Maintenance staff for minor incidents
Coordinate with Caltrans and CHP field personnel for incident information and updates (via radio, pager, cell phone)
Coordinate with Local Agencies
Coordinate with other (urban/regional) TMCs, CT, and CHP
Coordinate/Update Incident Scene Activities with TMT
Dispatch District Traffic Managament Teams (TMT) for major incidents
Executive Notification of Incidents
Input/Update CHP CAD Media Bulletin
Monitor CHP CAD for Incidents
Monitor Traffic Flow for Incidents
Notify CHP Dispatch for incidents requiring CHP assistance
Notify District Communications Center (DCC) on incidents requiring Caltrans assistance
Update local California Highway Information Network (CHIN) messages via phone
Other Operations
Operations Procedure Description
Coordinate Service Inquiries with other Caltrans units
Participate in statewide Caltrans Coordination Committee Activities
Sponsor Demonstration Projects (Spare the Air Advisories-D4)
System Administration
Operations Procedure Description
Generate graphics and Maps of Equipment Locations
Maintain Equipment List
Maintain Inventory Maps of Equipment Locations
Obtain Supplies
Process Bills/Invoices
System Management
Operations Procedure Description
Coordinate Repair of Off-line Equipment and Communications
Develop and maintain detour/alternate route maps
Perform Routine Testing of Field Equipment (CCTV, CMS, HAR, etc.)
Traffic Management
Operations Procedure Description
Assist District Traffic Manager by creating/updating Construction/Maintenance Lane Closures Log
Assist FSP Contract Administration
Assist Special Event Traffic Management
Assist with Media coordination/provide Traveler Information via media (FAX, phone, live Broadcasts, CCTV Images, etc.)
Coordinate with TravInfo (telephone service for transportation information) - District 4 only
Deploy CMS/PCMS Messages
Deploy HAR Messages
Deploy Ramp Meter Controls
Disseminate Construction/Maintenance Lane Closure Log to requesting agencies (FAX)
Maintain daily Construction/Maintenance Lane Closure Log
Maintain TMC Activity Log
Monitor Freeway Traffic Flow - CCTV Cameras
Monitor Freeway Traffic Flow - System Map/vehicle sensors
Prepare/review Traffic Management Plan for major highway projects
District 06 - Fresno
Incident Management
Operations Procedure Description
Assist DCC with dispatch of Maintenance staff for minor incidents
Coordinate with Caltrans and CHP field personnel for incident information and updates (via radio, pager, cell phone)
Coordinate with Local Agencies
Coordinate with other (urban/regional) TMCs, CT, and CHP
Coordinate/Update Incident Scene Activities with TMT
Dispatch District Traffic Managament Teams (TMT) for major incidents
Executive Notification of Incidents
Input/Update CHP CAD Media Bulletin
Monitor CHP CAD for Incidents
Monitor Traffic Flow for Incidents
Notify CHP Dispatch for incidents requiring CHP assistance
Notify District Communications Center (DCC) on incidents requiring Caltrans assistance
Update local California Highway Information Network (CHIN) messages via phone
Other Operations
Operations Procedure Description
Coordinate Service Inquiries with other Caltrans units
Participate in statewide Caltrans Coordination Committee Activities
System Administration
Operations Procedure Description
Generate graphics and Maps of Equipment Locations
Maintain Equipment List
Maintain Inventory Maps of Equipment Locations
Obtain Supplies
Process Bills/Invoices
System Management
Operations Procedure Description
Coordinate Repair of Off-line Equipment and Communications
Develop and maintain detour/alternate route maps
Perform Routine Testing of Field Equipment (CCTV, CMS, HAR, etc.)
Traffic Management
Operations Procedure Description
Assist District Traffic Manager by creating/updating Construction/Maintenance Lane Closures Log
Assist FSP Contract Administration
Assist Special Event Traffic Management
Assist with Media coordination/provide Traveler Information via media (FAX, phone, live Broadcasts, CCTV Images, etc.)
Deploy CMS/PCMS Messages
Deploy HAR Messages
Deploy Ramp Meter Controls
Disseminate Construction/Maintenance Lane Closure Log to requesting agencies (FAX)
Maintain daily Construction/Maintenance Lane Closure Log
Maintain TMC Activity Log
Monitor Freeway Traffic Flow - CCTV Cameras
Monitor Freeway Traffic Flow - System Map/vehicle sensors
Prepare/review Traffic Management Plan for major highway projects
District 07 - Los Angeles
Incident Management
Operations Procedure Description
Assist DCC with dispatch of Maintenance staff for minor incidents
Coordinate with Caltrans and CHP field personnel for incident information and updates (via radio, pager, cell phone)
Coordinate with Local Agencies
Coordinate with other (urban/regional) TMCs, CT, and CHP
Coordinate/Update Incident Scene Activities with TMT
Dispatch District Traffic Managament Teams (TMT) for major incidents
Executive Notification of Incidents
Input/Update CHP CAD Media Bulletin
Monitor CHP CAD for Incidents
Monitor media broadcasts of traffic-related information to verify report accuracy and updates (D7)
Monitor Traffic Flow for Incidents
Notify CHP Dispatch for incidents requiring CHP assistance
Notify District Communications Center (DCC) on incidents requiring Caltrans assistance
Update local California Highway Information Network (CHIN) messages via phone
Other Operations
Operations Procedure Description
Coordinate Service Inquiries with other Caltrans units
Participate in statewide Caltrans Coordination Committee Activities
System Administration
Operations Procedure Description
Generate graphics and Maps of Equipment Locations
Maintain Equipment List
Maintain Inventory Maps of Equipment Locations
Obtain Supplies
Process Bills/Invoices
System Management
Operations Procedure Description
Coordinate Repair of Off-line Equipment and Communications
Develop and maintain detour/alternate route maps
Perform Routine Testing of Field Equipment (CCTV, CMS, HAR, etc.)
Traffic Management
Operations Procedure Description
Assist District Traffic Manager by creating/updating Construction/Maintenance Lane Closures Log
Assist FSP Contract Administration
Assist Special Event Traffic Management
Assist with Media coordination/provide Traveler Information via media (FAX, phone, live Broadcasts, CCTV Images, etc.)
Deploy CMS/PCMS Messages
Deploy HAR Messages
Deploy Ramp Meter Controls
Disseminate Construction/Maintenance Lane Closure Log to requesting agencies (FAX)
Identify variations in traffic flow patterns that create deficiencies in the system and initiate corrective measures on meter rates to provide maximum operational efficiency (D7)
Interact with Incident response and planned lane closure personnel to coordinate management response activities involving signal re-timing on conventional State Highways (D7)
Interact with local agency staff to coordinate traffic management response activities involving signal timing adjustment on adjoining local streets (D7)
Maintain daily Construction/Maintenance Lane Closure Log
Maintain TMC Activity Log
Monitor Freeway Traffic Flow - CCTV Cameras
Monitor Freeway Traffic Flow - System Map/vehicle sensors
Monitor ramp meter system and its affect on traffic flow on the freeway and local street system (D7)
Monitor traffic signal operation an adjust traffic timing to provide maximum operational efficiency on the conventional State Highway routes (D7)
Prepare/review Traffic Management Plan for major highway projects
District 08 - San Bernardino
Incident Management
Operations Procedure Description
Assist DCC with dispatch of Maintenance staff for minor incidents
Coordinate with Caltrans and CHP field personnel for incident information and updates (via radio, pager, cell phone)
Coordinate with Local Agencies
Coordinate with other (urban/regional) TMCs, CT, and CHP
Coordinate/Update Incident Scene Activities with TMT
Dispatch District Traffic Managament Teams (TMT) for major incidents
Executive Notification of Incidents
Input/Update CHP CAD Media Bulletin
Monitor CHP CAD for Incidents
Monitor Traffic Flow for Incidents
Notify CHP Dispatch for incidents requiring CHP assistance
Notify District Communications Center (DCC) on incidents requiring Caltrans assistance
Update local California Highway Information Network (CHIN) messages via phone
Other Operations
Operations Procedure Description
Coordinate Service Inquiries with other Caltrans units
Participate in statewide Caltrans Coordination Committee Activities
System Administration
Operations Procedure Description
Generate graphics and Maps of Equipment Locations
Maintain Equipment List
Maintain Inventory Maps of Equipment Locations
Obtain Supplies
Process Bills/Invoices
System Management
Operations Procedure Description
Administer Caltrans field equipment maintenance contract (District 8)
Coordinate Repair of Off-line Equipment and Communications
Develop and maintain detour/alternate route maps
Perform Routine Testing of Field Equipment (CCTV, CMS, HAR, etc.)
Traffic Management
Operations Procedure Description
Assist District Traffic Manager by creating/updating Construction/Maintenance Lane Closures Log
Assist FSP Contract Administration
Assist Special Event Traffic Management
Assist with Media coordination/provide Traveler Information via media (FAX, phone, live Broadcasts, CCTV Images, etc.)
Deploy CMS/PCMS Messages
Deploy HAR Messages
Deploy Ramp Meter Controls
Disseminate Construction/Maintenance Lane Closure Log to requesting agencies (FAX)
Maintain daily Construction/Maintenance Lane Closure Log
Maintain TMC Activity Log
Monitor Freeway Traffic Flow - CCTV Cameras
Monitor Freeway Traffic Flow - System Map/vehicle sensors
Prepare/review Traffic Management Plan for major highway projects
District 10 - Stockton
Incident Management
Operations Procedure Description
Assist DCC with dispatch of Maintenance staff for minor incidents
Coordinate with Caltrans and CHP field personnel for incident information and updates (via radio, pager, cell phone)
Coordinate with Local Agencies
Coordinate with other (urban/regional) TMCs, CT, and CHP
Coordinate/Update Incident Scene Activities with TMT
Dispatch District Traffic Managament Teams (TMT) for major incidents
Executive Notification of Incidents
Input/Update CHP CAD Media Bulletin
Monitor CHP CAD for Incidents
Monitor Traffic Flow for Incidents
Notify CHP Dispatch for incidents requiring CHP assistance
Notify District Communications Center (DCC) on incidents requiring Caltrans assistance
Update local California Highway Information Network (CHIN) messages via phone
Other Operations
Operations Procedure Description
Coordinate Service Inquiries with other Caltrans units
Participate in statewide Caltrans Coordination Committee Activities
System Administration
Operations Procedure Description
Generate graphics and Maps of Equipment Locations
Maintain Equipment List
Maintain Inventory Maps of Equipment Locations
Obtain Supplies
Process Bills/Invoices
System Management
Operations Procedure Description
Coordinate Repair of Off-line Equipment and Communications
Develop and maintain detour/alternate route maps
Perform Routine Testing of Field Equipment (CCTV, CMS, HAR, etc.)
Traffic Management
Operations Procedure Description
Assist District Traffic Manager by creating/updating Construction/Maintenance Lane Closures Log
Assist FSP Contract Administration
Assist Special Event Traffic Management
Assist with Media coordination/provide Traveler Information via media (FAX, phone, live Broadcasts, CCTV Images, etc.)
Deploy CMS/PCMS Messages
Deploy HAR Messages
Deploy Ramp Meter Controls
Disseminate Construction/Maintenance Lane Closure Log to requesting agencies (FAX)
Maintain daily Construction/Maintenance Lane Closure Log
Maintain TMC Activity Log
Monitor Freeway Traffic Flow - CCTV Cameras
Monitor Freeway Traffic Flow - System Map/vehicle sensors
Prepare/review Traffic Management Plan for major highway projects
District 11 - San Diego
Incident Management
Operations Procedure Description
Assist DCC with dispatch of Maintenance staff for minor incidents
Coordinate with Caltrans and CHP field personnel for incident information and updates (via radio, pager, cell phone)
Coordinate with Local Agencies
Coordinate with other (urban/regional) TMCs, CT, and CHP
Coordinate/Update Incident Scene Activities with TMT
Dispatch District Traffic Managament Teams (TMT) for major incidents
Executive Notification of Incidents
Input/Update CHP CAD Media Bulletin
Monitor CHP CAD for Incidents
Monitor Traffic Flow for Incidents
Notify CHP Dispatch for incidents requiring CHP assistance
Notify District Communications Center (DCC) on incidents requiring Caltrans assistance
Operate Reversible HOV Lanes in case of incident on mainlines (D11)
Update local California Highway Information Network (CHIN) messages via phone
Other Operations
Operations Procedure Description
Attend meetings for TMC operational development (D11)
Attend training related to CHP, Maintenance, and Construction (D11)
Coordinate Service Inquiries with other Caltrans units
Coordinate with other TMC branches to improve operations (D11)
Participate in statewide Caltrans Coordination Committee Activities
Provide tours of the TMC to public (D11)
Respond to public inqiries (D11)
Train new TMC Operators (D11)
System Administration
Operations Procedure Description
Generate graphics and Maps of Equipment Locations
Maintain Equipment List
Maintain Inventory Maps of Equipment Locations
Obtain Supplies
Process Bills/Invoices
System Management
Operations Procedure Description
Coordinate Repair of Off-line Equipment and Communications
Develop and maintain detour/alternate route maps
Perform Routine Testing of Field Equipment (CCTV, CMS, HAR, etc.)
Traffic Management
Operations Procedure Description
Assist District Traffic Manager by creating/updating Construction/Maintenance Lane Closures Log
Assist FSP Contract Administration
Assist Special Event Traffic Management
Assist with Media coordination/provide Traveler Information via media (FAX, phone, live Broadcasts, CCTV Images, etc.)
Deploy CMS/PCMS Messages
Deploy HAR Messages
Deploy Ramp Meter Controls
Disseminate Construction/Maintenance Lane Closure Log to requesting agencies (FAX)
Maintain daily Construction/Maintenance Lane Closure Log
Maintain TMC Activity Log
Monitor Freeway Traffic Flow - CCTV Cameras
Monitor Freeway Traffic Flow - System Map/vehicle sensors
Operate Reversible HOV Lanes during AM and PM peak periods (D11)
Prepare/review Traffic Management Plan for major highway projects
District 12 - Orange County
Incident Management
Operations Procedure Description
Assist DCC with dispatch of Maintenance staff for minor incidents
Coordinate with Caltrans and CHP field personnel for incident information and updates (via radio, pager, cell phone)
Coordinate with Local Agencies
Coordinate with other (urban/regional) TMCs, CT, and CHP
Coordinate/Update Incident Scene Activities with TMT
Dispatch District Traffic Managament Teams (TMT) for major incidents
Executive Notification of Incidents
Input/Update CHP CAD Media Bulletin
Monitor CHP CAD for Incidents
Monitor Traffic Flow for Incidents
Notify CHP Dispatch for incidents requiring CHP assistance
Notify District Communications Center (DCC) on incidents requiring Caltrans assistance
Update local California Highway Information Network (CHIN) messages via phone
Other Operations
Operations Procedure Description
Coordinate Service Inquiries with other Caltrans units
Participate in statewide Caltrans Coordination Committee Activities
System Administration
Operations Procedure Description
Generate graphics and Maps of Equipment Locations
Maintain Equipment List
Maintain Inventory Maps of Equipment Locations
Obtain Supplies
Process Bills/Invoices
System Management
Operations Procedure Description
Coordinate Repair of Off-line Equipment and Communications
Develop and maintain detour/alternate route maps
Perform Routine Testing of Field Equipment (CCTV, CMS, HAR, etc.)
Traffic Management
Operations Procedure Description
Assist District Traffic Manager by creating/updating Construction/Maintenance Lane Closures Log
Assist FSP Contract Administration
Assist Special Event Traffic Management
Assist with Media coordination/provide Traveler Information via media (FAX, phone, live Broadcasts, CCTV Images, etc.)
Deploy CMS/PCMS Messages
Deploy HAR Messages
Deploy Ramp Meter Controls
Disseminate Construction/Maintenance Lane Closure Log to requesting agencies (FAX)
Maintain daily Construction/Maintenance Lane Closure Log
Maintain TMC Activity Log
Monitor Freeway Traffic Flow - CCTV Cameras
Monitor Freeway Traffic Flow - System Map/vehicle sensors
Prepare/review Traffic Management Plan for major highway projects


TMC Standardization web page generation date 12/1/98