California Department of Transportation

Conflict Resolution

In order to streamline the PID conflict resolution process, a PID Conflict Management Plan has been developed using existing Caltrans Project Management guidelines. The existing Sample Conflict Management Plan (Appendix B), can be found in the Caltrans Office of Project Management Process Improvement; Project Communication Handbook.  

The PID Conflict Management Plan is to be used jointly by Caltrans and (Local Agency), and is intended to provide a framework for resolving conflicts between the parties, should they arise, and an impasse has occurred between the parties.