California Department of Transportation

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Quality Management


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January 2013

The DOD journey towards quality management began in 2007 with the Framework for Independent Quality Assurance for Design Products. Development of the concepts outlined in the Framework led to several pilot efforts to refine the concept, the process and the tools necessary for a Quality Management System (QMS). The pilot efforts have involved over 30 projects at various stages of the project development process. At least one project from each of the 12 Caltrans Districts has been involved. There is another pilot effort underway now to further develop the depth of the QMS at the project level.

DOD is working towards a Project Delivery Directive that will establish 12 performance characteristics that will define quality expectations for Design products. Supporting this policy will be a Design Product Evaluation Criteria Handbook and associated changes to the Project Development Procedures Manual (PDPM).

Mary Beth Herritt
Chief, Office of Performance Management



This page last updated December 5, 2016