Business Resources & Programs


With sincere gratitude, I would also like to acknowledge the Title VI Program staff.
Using the empowered team concept, they have diligently made these guidelines a
Laura Schaufel
Title VI Coordinator

Gray Davis
Governor, State of California
Maria Contreras-Sweet
Secretary, Business, Transportation and Housing Agency
Jeff Morales
Director, Department of Transportation
Algerine McCray
Deputy Director, Civil Rights
Olivia Fonseca
Assistant Deputy Director, Civil Rights
Laura Schaufel
Title VI Coordinator, Civil Rights

June 2002

For individuals with sensory disabilities, this document is available in Braille, large
print, audiocassette, or computer disk. To obtain a copy in one of these alternate
formats, please contact:

Department of Transportation
Civil Rights Title VI Program
1823 14th Street, MS 79
Sacramento, CA 95814

(916) 324-0817 Voice
(916) 324- 2252 TTY
(866) 810-6346 Toll Free

The California Department of Transportation (Department), Civil Rights Title VI
Program Guidelines is a successful product because of a coordinated effort by
several teams and individuals not only throughout the Department but also with
our external customers.
I would like to thank the Title VI Program Interdisciplinary Team members, Program
Area Administrators, District Title VI Liaisons, Native American Liaison Branch,
District Native American Liaisons, key program specialists, Federal Highway
Administration (FHWA) representatives, and the Southern California Association
of Governments (SCAG). It is with their support and expertise these guidelines
were created.
The California Department of Transportation (Department), as a recipient of
Federal financial assistance, has established a Civil Rights Title VI Program to address
nondiscrimination laws that impact transportation investment decision making.
Title VI of the Civil Rights Act of 1964, related statutes and policies prohibit
discrimination on the basis of race, color, national origin, sex, age and disability
in the Department’s programs, activities and services. The purpose of Title VI and
related statutes and policies is to ensure that public funds are not spent in a way
that encourages, subsidizes or results in discrimination.
Since April 2000, the Department has aggressively developed and implemented the
Title VI Program through an interdisciplinary approach. Civil Rights and program
specialists have worked closely together to accomplish the following:
1. Designation of a Title VI Coordinator and staffing.
2. Formation of an Interdisciplinary Team.
3. Approval of the Civil Rights Title VI Program Plan by FHWA.
4. Compliance Review Pilot Project and Survey.
5. Compliance Review Process for Headquarters Programs and district offices.
6. Civil Rights Title VI Program Resource Directory.
7. Title VI Program Publications.
8. Annual Accomplishment and Upcoming Goals Report to FHWA.
9. Title VI Complaint Procedures and Form.
The document that follows provides guidance to Title VI Program customers to
assist them in meeting compliance with nondiscrimination law. The guidelines focus
on process and delivery of activities, products and services, to whom and when,
whether the outcome is a benefit or burden to the eligible population, what was


For individuals with Limited English Proficiency and sensory disabilities, this information is available in various languages, Braille, large print, on audio-cassette, or computer disk. To obtain a copy in one of these alternate formats, please call or write to the California Department of Transportation, Office of Business & Economic Opportunity - MS #79, 1823 14th Street, Sacramento, CA 95814, (916) 324-1700, toll free 1-866-810-6346, FAX (916) 324-1949.