California Department of Transportation

TITLE VI: NONDISCRIMINATION PROGRAM

Filing a Complaint

The California Department of Transportation (Caltrans), under Title VI of the Civil Rights Act of 1964, prohibits discrimination based upon race, color, and national origin. Specifically, 42 USC 2000d states that “No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” The use of the word “person” is important as the protections afforded under Title VI apply to anyone, regardless of whether the individual is lawfully present in the United States or a citizen of a State within the United States.

All Title VI complaints may be filed by any individual or group who believes they have been excluded from participation in, denied benefits or services of any program or activities administered by Caltrans or its subrecipients, consultants, contractors, or suppliers on the basis of race, color, national origin, sex, disability, or age. Under no circumstance, is the complainant discouraged from filing a complaint.

If local agencies receive complaints, they must be forwarded to the Caltrans Office of Business and Economic Opportunity (OBEO), and Caltrans OBEO will forward the complaints to the Federal Highway Administration California Division Office or to the Federal Transit Administration. The complaint must be submitted in writing within 180 calendar days from the alleged occurrence unless the time for filing is extended. The complaint must be signed and dated by the individual or their representative.
Caltrans, its subrecipients, contractors, consultants, and/or suppliers are prohibited from intimidating or retaliating against any individual or group filing a Title VI and related statutes discrimination complaint.

For more information on the Caltrans Division of Local Assistance Title VI Program please click here.

A person may file a complaint directly with:

California Department of Transportation
Office of Business & Economic Opportunity
1823 14th Street
Sacramento, CA 95811
Phone: 916-324-0449
Fax: 916-324-1949
TTY: 711
Email: Title.VI@dot.ca.gov

TITLE VI AND OTHER DISCRIMINATION COMPLAINT FORM -
https://forms.dot.ca.gov/v2Forms/servlet/FormRenderer?frmid=OBEO0002  

FORMULARIO DE QUEJAS DE DISCRIMINACIÓN DEL TÍTULO VI Y OTRAS -
http://cefs2.dot.ca.gov/v2Forms/servlet/FormRenderer?frmid=OBEO0002ES

FHWA F.A.Q for Complaints Alleging Violations for Title VI -
https://www.fhwa.dot.gov/civilrights/programs/docs/FHWA_Title_VI%20_Complaint_QA.pdf

ADA umbarella of coverage
 

Please feel free to send comments regarding this web site to the DLA Webmaster.

Page last Updated: March 20, 2019




Accessibility
To report any difficulty experienced in accessing Caltrans programs, services or activities or any discriminations covered under the Americans with Disabilities Act, Section 504 of Rehabilitation Act or the Fair Employment and Housing Act, please contact us at (866)810-6346 Voice; 711 TTY; (916)653-3055 Fax.