Inside Seven
Current Issue: September 2014
Frank Quon ( left), Deputy District Director for Traffic Operations, and staff members, pose with the Dutch delegation for a group photo during their recent visit.

by  Maria Raptis
Issue Date: 10/2006

A Netherlands team on a fact-finding mission for tips on incident management.

Last month, District 7 hosted an impressive list of transportation engineers, incident experts, fire and highway police officers, towing companies and consultants from The Netherlands who were presented with an in-depth seminar on Caltrans’ Transportation Management Center (TMC) and Incident Management operations.

The group was welcomed by District Director Doug Failing, who praised the opportunity for information sharing between the two transportation entities. Then Deputy Director of Operations Frank Quon presented an overview of Caltrans incident management functions. 

The day was planned and facilitated by Marco Ruano, Chief, Office of Freeway Operations, whose presentation focused on the congestion-alleviating functions of the Freeway Service Patrol.  Osama Assaad, TMC manager, explained the facility’s operations and its role in incident response and communications.  

Other presenters included:

·      The California Highway Patrol was represented by Lieutenant Joe Vizcarra and Sergeant Steve Shenian, explaining “partnerships on the scene” with the message that CHP is the incident commander responsible for overall management of incident response, followed by Maintenance Area Superintendent Bob Bavier, who outlined Caltrans’ responsibility for deploying resources to clear the roadway, make necessary repairs and provide traffic control during incidents, upon direction from the CHP.  

·        Sam Esquenazi, Supervisor, Traffic Management Team (TMT), showing how the TMT provides traffic management during incidents, including queue monitoring, detour routing and communicating information to the TMC.

·         Allen Chen,  Traffic Management, Office of Intelligent Transportation  Systems (ITS), on the Regional Integration of ITS (RIITS), the web-based network that integrates Caltrans, CHP, City of Los Angeles Department of Transportation and Metropolitan Transportation Authority (Metro), which allows for information exchange in real-time between freeway, traffic, transit and emergency service agencies to improve management of the Los Angeles County transportation system.

The visit ended with touring the TMC and viewing a TMT response vehicle and a Maintenance lane closure vehicle.  After a full day of fact-finding, the Dutch Delegation headed off to Las Vegas to “decompress,” attend more meetings and more fact-finding on how Vegas compares to its Netherlands version: Amsterdam!

(left to right) Jan T. van der Kleij, Frank Quon and Doug Failing Osama Assaad, TMC Manager, leads the tour of the Transportation Management Center Lt. Joe Vizcarra, CHP, contributed  information on the CHP/Caltrans partnership in the TMC Frank Quon addresses the Dutch Delegation